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    Proudly Serving the American Scientific Community

    Customer Service
    You can reach Customer Service toll free at 1-800-342-4442 (USA Only), Monday through Friday from 8AM to 6PM, Pacific Time.

    Corporate Headquarters
    Pacific Combustion Engineering Company
    2107 Border Ave
    Torrance, CA 90501

    Simply fill in the information in the form to send us a quick e-mail message. Your message will be sent to the appropriate department and upon request, you will receive a reply.

    Returns & Refunds

    Pacific Combustion Engineering Company honors the manufacturer’s warranties. Returns may be subject to manufacturer’s restocking fee up to 35%. Custom orders cannot be returned or exchanged.

    Please contact us at 1-800-342-4442 or review our detailed Return and Refund Policy here for more information or read more here.


    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost or return shipping will be deducted from your refund.